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Planned Maintenance & Emergency Service

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PMA

Routine & 24-Hour Emergency HVAC Service!

Ever notice that heating and cooling systems have a way of breaking down at the worst possible time? A Holtzople planned service agreement helps avoid system failures, and it protects the life of your equipment. As a Holtzople Maintenance Agreement customer, you always receive priority service, at the best possible rate–even during the coldest times and hottest seasons. Holtzople is proud to offer the following benefits with a planned Maintenance Agreement for your home comfort system:

  • Peace of mind
  • Automatic, regular inspections service
  • Maintenance Agreement customers receive discounted repair rates 24-hours a day, 7-days a week. There are no overtime repairs–ever
  • Problems are spotted before trouble & major expense occur
  • Lubricating, adjusting and cleaning keeps your heating and cooling system running at peak, trouble-free efficiency
  • 10% off accessory add-ons and 15% off additional repairs
  • Lower fuel and/or energy bills
  • Saturday mornings are first come first serve, and are limited by scheduling availability. However, Maintenance Agreement customers may schedule bi-annual system inspections on Saturday mornings, and receive priority placement
  • Inspection of your equipment on a scheduled basis, and during each inspection perform the applicable services per our service checklists
  • Fully instruct you in the operation of your equipment
  • Preventative Maintenance Agreement customers receive an additional 15% off the standard diagnostic rate, no matter what time or day it is–even during emergency hours
  • Give our Maintenance Agreement holders preference over all other service activity

So, why does your equipment need maintenance?

Protect Your Family’s Health – Early detection of Indoor Air-quality (IAQ) Issues Operate Equipment Safely – Inspecting the safety components in a system can prevent accidents. Lower Your Energy Costs – Keep your equipment running as efficiently as possible, reducing energy bills. Correct Problems Early – We can pinpoint and correct developing problems before equipment fails. Lower Life-cycle Costs – Over the life of your equipment, experience lower total operating and maintenance costs with fewer interruptions. Extend the Life of Your Equipment – Equipment lasts longer with preventive maintenance. Maximized Home Comfort – Our Comfort Assurance Policy is a process that assures your HVAC questions and solutions are reviewed.

Good Better Best
Program Benefits Safety Reliability Peace of Mind
1 Warranty period for repairs performed (parts & labor) 1 year 2 years 3 years
2 Lifetime workmanship guarantee on repairs
3 Pre-season scheduling with automated email reminders
4 Priority status over non PMA customers 24 hours same day
5 No overtime fees
6 10% discount on any equipment repairs and diagnostics
7 20% discount on any equipment repairs and diagnostics
8 20% discount on any equipment repairs and diagnostics
9 20% discount on major repairs (heat exchangers, compressors, coils, refrigeration circuit, control boards, communicating thermostats, or variable speed motors & modules)
10 Free repairs (capacitors, relays, contractors, wire connections, start kits, time delays, shut off switches, single phase service disconnects, electronic leak checks, coil cleanings, blower cleanings, PSC motors, blower wheels, fan blades, standard digital thermostats, sequencers, heat banks, crankcase heaters, limits & flue pipe)
11 Convenient monthly payment option
12 Repair credits for each year in program (use it or loose it) $200 ($100 ea. addl. unit)
Air Conditioning
1 Run and test A/C (Cooling)
2 Test safety shut-off equipment
3 Inspect high- and low-voltage wiring
4 Clean out drain line when EZ Trap in place and check drain termination point
5 Inspect evaporator coil for cleanliness, corrosion, oil residue & correct drainage
6 Compare capacitor values to manufacturer specifications
7 Inspect contactors for pitting and carbon build-up
8 Check fan amperage draw
9 Check compressor amperage draw
10 Inspect power switch for cracks
11 Check refrigerant charge
12 Inspect outdoor unit for level and any air flow obstructions
13 Replace thermostat batteries
14 Check and replace air filters as necessary (customer-provided)
15 Check and replace standard air filters as necessary (company provided)
16 Inspect air handler and plenum for air leaks; seal as necessary
17 Inspect fan motor and blower wheel (blade)
18 Internal coil wash, drainage, vacuum and chemical clean as necessary $184 – 436 $166 – 392
19 Inspect for copper tube rubbing
20 Check compressor terminals
21 Inspect for refrigeration line condensation leaks
22 Inspect and reapply refrigerant line insulation
Heating
1 Run and test heat (Heating)
2 Inspection of heat exchanger for cracks, corrosion, holes
3 Inspect gas line components within 5’ of furnace for leaks
4 Analyze capacitor values
5 Inspect contactors for pitting and carbon build-up
6 Test safety shut-off equipment
7 Measure fan amperage draw (HP only spring and fall)
8 Check flue for satisfactory venting
9 Clear out draft switch hose ports
10 Check refrigerant charge (heat pump only)
11 Clean flame sensor rods $41
12 Inspect blower wheel for accumulated dirt, debris, and concentricity
13 Inspect blower motor bearing wheels for leakage
14 Inspect and clean gas channel in burners as needed $138
15 Inspect and vacuum A/H and plenum for mold and loose insulation
16 Replace missing screws